Privacy Policy

We, the Bikeline GmbH, Roennebergstr. 17, 12161 Berlin, are the operators of this website and therefore responsible for the collection, processing and use of personal data in the sense of the data protection basic regulation (DSGVO) in accordance with the country-specific valid data protection regulations.

The proper handling of your personal data is of particular concern to us.

With the following information we would like to give you as a “visitor to our website” an overview of the processing of your personal data by us and your rights under the data protection laws. 

It is generally possible to use our website without entering personal data. If you wish to make use of special services of our company via our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we will generally obtain your consent.


The privacy policy of Bikeline GmbH is based on the terms used in the European data protection basic regulation (DSGVO). In the following, important terms are explained for easy reading and better understanding.

Personal data
“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Person concerned
A “data subject” is any identified or identifiable natural person whose personal data are processed by the person responsible (in our case, Bikeline GmbH).

Processing” means any operation, whether or not by automatic means, such as collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction, of personal data.

Restriction of processing
Restriction of processing’ is the marking of stored personal data with the aim of limiting their processing in the future.

“profiling” means any automated processing of personal data carried out in order to analyse, predict and process certain personal aspects relating to a natural person, such as job performance, economic situation, health, personal preferences, interests, reliability, conduct, location or change of location

Pseudonymisation’ processes personal data in such a way that these data can no longer be attributed to a specific data subject without additional information, provided that this additional information is kept separately.

Processor’ means any natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller

Recipient’ means any natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not that person is a third party However, authorities which may receive personal data in the course of a specific investigation, in accordance with Union or national law, shall not be considered as recipients.

Third party
Third party” means any natural or legal person, public authority, agency or any other body other than the data subject himself/herself, the controller or the processor, including persons who, under the direct authority of the controller or the processor, are authorized to process the personal data

Consent’ shall mean any freely given specific and unambiguous indication of the data subject’s wishes, in an informed and specific case, in the form of a declaration or other unequivocal affirmative act by which the data subject signifies his or her agreement to the processing of his or her personal data.


Art. 6 I lit. a DSGVO serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, the processing is based on Art. 6 I lit. b DSGVO. The same applies to such processing operations which are necessary for the performance of pre-contractual measures, for example in cases of inquiries about our products or services.

Insofar as processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

If vital interests of the person concerned or of another natural person make it necessary to process personal data, Art. 6 para. 1 lit. d DSGVO serves as the legal basis.

Ultimately, processing operations could be based on Art. 6 I lit. f FADP. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or of a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail.


When you visit our website for information purposes, without using the contact form or newsletter registration, we only collect data that your browser transmits to our server (in so-called “server log files”). Our website collects a number of general data and information every time you or an automated system calls up a page. This general data and information is stored in the server log files.

The following information is recorded without your intervention and stored until it is automatically deleted:

  • the IP address of the requesting computer
  • the date and time of access
  • the name and the URL of the accessed file
  • the website from which the access takes place
  • the operating system of your computer and the browser you use
  • the name of your Internet access provider.

This data is collected and processed for the purpose of enabling the use of our website (connection establishment), to permanently guarantee system security and stability, to enable the technical administration of the network infrastructure and the optimisation of our Internet offer, as well as for internal statistical purposes. The IP address is only evaluated in case of attacks on our network infrastructure and for statistical purposes. The legal basis for data processing is Art. 6 Paragraph 1 S. 1 lit. f DS-GVO. Our legitimate interest follows from the above-mentioned purposes for data collection.

Furthermore, we use cookies and tracking tools when you visit our website. You will find explanations on this under No. 5 and No. 6 ff. of this data protection declaration. Information about the social plug-ins we use can be found in section 12.

Bikeline GmbH will inform you at any time on request about which of your personal data is stored. Furthermore, we will correct or delete personal data on request or notification, as long as this does not conflict with any legal storage obligations. All our employees are available to you as contact persons in this context.

3.1 Use of the contact forms

You can send order enquiries about our products and general enquiries using the contact forms provided on our website. For this purpose, it is necessary to provide your name, a valid e-mail address and telephone number, as well as details of the desired product and, if applicable, the desired individualisation in the case of order enquiries. Further information can also be provided voluntarily. If you contact us by e-mail or via a contact form, the personal data you provide will be stored automatically. The personal data you provide voluntarily will be stored for the purpose of processing or contacting you. The legal basis for the storage of data is Art. 6 para. 1 lit. a DSGVO. This personal data will not be passed on to third parties unless you decide to purchase a product and expressly consent to the passing on of the data for the purpose of processing the purchase.

The collection of this data is done in order to know from whom an inquiry originates and to be able to answer it in the way you want (by mail, telephone or e-mail).

3.2 Pasculli Newsletter

If you have voluntarily and explicitly registered for the Pasculli newsletter with your name and e-mail address, we will use your e-mail address to send you news about Pasculli.

We inform our customers at regular intervals by means of a newsletter about special offers and innovations relating to the Pasculli brand. The newsletter can only be received by you if you have a valid e-mail address, have registered for the newsletter mailing list, and are using the double opt-in procedure (a confirmation e-mail is sent to the e-mail address you first registered for the newsletter mailing list. To complete the newsletter registration, click on the link contained in the email to confirm that you are the owner of the email address and have authorized the receipt of the newsletter) have confirmed your email address.

When registering for the newsletter, we also save the IP address assigned by the Internet Service Provider (ISP) of the computer system used by the person concerned at the time of registration as well as the date and time of registration. The legal basis for the storage of the data is Art. 6 para. 1 lit. a DSGVO. The collection of this data is necessary in order to be able to trace the possible misuse of the e-mail address of a person concerned at a later date and therefore serves as a legal safeguard.

You can cancel your subscription to our newsletter at any time. The consent to the storage of personal data, which you have given us for the newsletter dispatch, can be revoked at any time. At the end of each newsletter, you will find a link with which you can cancel the newsletter at any time. You can also unsubscribe from the newsletter at any time by sending an e-mail to

Our newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. By means of the embedded pixel-code, we can see whether and when an e-mail was opened and which links in the e-mail were called up. Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by us in order to optimise newsletter dispatch and to adapt the content of future newsletters even better to your interests. The legal basis for the temporary storage of data is Art. 6 Para. 1 lit. f DSGVO. This personal data will not be passed on to third parties. You are entitled at any time to revoke the separate declaration of consent given in this regard using the double opt-in procedure. After a revocation these personal data will be deleted by Bikeline GmbH. A cancellation of the receipt of the newsletter is automatically interpreted as a revocation.

We use CleverReach for sending newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. With this service, we can organize and analyse the sending of newsletters. The data you enter to receive the newsletter, such as your e-mail address, is stored on the CleverReach servers. Server locations are Germany or Ireland.

Sending the newsletter with CleverReach allows us to analyse the behaviour of the newsletter recipient. The analysis shows, among other things, how many recipients have opened their newsletter and with what frequency links in the newsletter were clicked. CleverReach supports conversion tracking in order to analyse whether a previously defined action, such as a product purchase, took place after clicking on a link. Details about data analysis by CleverReach can be found at:

The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already granted consent is possible at any time. For the revocation, an informal notification by e-mail is sufficient or you unsubscribe via the “unsubscribe” link in the newsletter. The legality of the data processing procedures already carried out remains unaffected by the revocation.

If you do not want CleverReach to analyse your data, you must unsubscribe from the newsletter. To unsubscribe, just send us an informal e-mail or use the “unsubscribe” link in the newsletter.

Data entered to set up the subscription will be deleted from our servers and the servers of CleverReach in case of cancellation. Should this data have been transferred to us for other purposes and elsewhere, it will remain with us.

Details on the CleverReach privacy policy can be found at:


Your personal data will only be used in the event that a contractual relationship expressly requested by you is established and implemented.

The following data may be required for this:

We need your name and address to know who our contractual partner is, i.e., to whom we provide and invoice our services.

We need your contact data (e-mail address and telephone number) in order to send you your personal offer and also for further inquiries.

Your e-mail address is used to receive our newsletter, if you are a subscriber to the newsletter.


We use cookies on our website. These are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device, do not contain viruses, trojans or other malware.

Information is stored in the cookie that is related to the specific terminal device used. This does not mean, however, that we obtain direct knowledge of your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to make use of our services, we will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimising our offer for you. These cookies enable us to automatically recognize that you have already been with us when you visit our site again. These cookies are automatically deleted after a defined time.

The data processed by cookies is required for the above-mentioned purposes to protect our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f DS-GVO.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.


On our websites we use Google Analytics, a web analysis service of Google Inc. ( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA: hereinafter “Google”). In this context, pseudonymised user profiles are created and cookies (see section 4) are used. The information generated by the cookie about your use of this website such as

  • Browser type/version,
  • operating system used,
  • Referrer URL (the previously visited page),
  • Host name of the accessing computer (IP address),
  • Time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are made anonymous, so that an assignment is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Google Analytics is used in the interest of optimising and tailoring our website to your needs. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f DSGVO.

You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (

As an alternative to the browser add-on, especially in the case of browsers on mobile devices, you can also prevent the collection by Google Analytics by using an Opt-Out Cookie. The opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics help (


7.1 Google Maps
On our website we use Google Maps from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Maps is a web service to visually present geographical information with interactive (land) maps.

We use the service to show our address and to offer you the option to plan your route to Bikeline.

When you access the sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google’s servers and stored there; this may also involve transmission to the servers of Google LLC. in the USA. If you are logged in at Google with your Google Account, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before using interacting with Google Maps on our website. Google saves your data (even for users who are not logged in) as user profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with Art. 6 para. 1 letter f DSGVO on the basis of Google’s legitimate interest in the insertion of personalised advertising, market research and/or the needs-based design of Google websites. You have a right of objection to the creation of these user profiles, whereby you must contact Google to exercise this right.

If you do not agree with the future transmission of your data to Google within the framework of the use of Google Maps, there is also the possibility of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus the map display on this website cannot then be used.

You can view Google’s terms of use at The additional terms of use for Google Maps can be found at

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website (“Google Privacy Policy”):

7.2 Google reCAPTCHA
We use the reCAPTCHA feature of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). This function is designed to protect our website, in particular to distinguish whether input is made by a natural person or abusively by machine and automated processing. The service also includes the sending of the IP address and any other data required for the reCAPTCHA service to Google. This is done in accordance with Art. 6 Para. 1 lit. f) DS-GVO on the basis of our legitimate interest in determining the individual willingness to act on the Internet and to avoid abuse and spam.

Further information on Google reCAPTCHA as well as Google’s privacy policy can be found at:

7.3 Google Tag Manager
Our website uses Google Tag Manager, a cookie-less domain that does not collect personal information.

Through this tool, “website tags” (i.e., keywords that are embedded in HTML elements) can be implemented and managed through an interface. By using Google Tag Manager, we can automatically track which button, link or personalized image you have actively clicked on and can then record which contents of our website are of particular interest to you.

The tool also triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have disabled it at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

The use of Google Tag Manager is in the interest of a comfortable and easy use of our website. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f DS-GVO.

7.4 Google Web Fonts
This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

To do this, the browser you are using must connect to Google’s servers. This may also involve the transmission of personal data to the servers of Google LLC. in the USA. In this way, Google obtains knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support Web Fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at and in the Google data protection declaration:


We use social media plug-ins from the social networks Facebook and Instagram on our website. The responsibility for data protection compliant operation is to be guaranteed by their respective providers. The integration of these plug-ins by us is carried out in such a way that the data protection of the users is guaranteed as comprehensively as possible.

A social network is a social meeting place operated on the Internet, an online community that generally enables users to communicate with each other and interact in virtual space. A social network can serve as a platform for the exchange of opinions and experiences or enables the Internet community to provide personal or company-related information. Facebook enables users of the social network to create private profiles, upload photos and network via friendship requests, among other things

9.1 Instagram
We have integrated on website components of the service Instagram. Instagram is a service that qualifies as an audio-visual platform and allows users to share photos and videos and also to distribute such data in other social networks.

The operating company of Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.

Each time a user accesses one of the individual pages of this website, which is operated by the data controller and on which an Instagram component (Insta Button) has been integrated, the Internet browser on the user’s information technology system is automatically prompted by the respective Instagram component to download a part of the corresponding component of Instagram. As part of this technical process, Instagram is informed which specific subpage of our website you are visiting.

If you are logged in to Instagram at the same time, Instagram will recognize which specific subpage you have visited each time you access our website and for the entire duration of your stay on our website. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account of the user. If you click on one of the Instagram buttons integrated on our website, the data and information transferred with it will be assigned to your personal Instagram user account and stored and processed by Instagram.

Instagram will receive information through the Instagram component that you have visited our website whenever you are logged in to Instagram at the same time you access our website, whether you click on the Instagram component or not. If you do not want this information to be sent to Instagram, you can prevent it from being sent by logging out of your Instagram account prior to accessing our website. Further information and Instagram’s applicable privacy policy can be found at



In the following, we present your rights as a data subject.

10.1 Right to confirmation
You have the right to ask us, Bikeline GmbH, to confirm whether personal data concerning you is being processed.

10.2 Right to information Art. 15 DSGVO
You have the right to receive free information from us at any time about the personal data stored about you and a copy of this data.

10.3 Right to correction Art. 16 DSGVO
You have the right to request the correction of incorrect personal data concerning you. The data subject also has the right to request the completion of incomplete personal data, having regard to the purposes of the processing.

10.4 Deletion Art. 17 DSGVO
You have the right to demand from us that personal data concerning you be deleted immediately if one of the reasons provided by law applies and if the processing is not necessary.

10.5 Restriction of processing Art. 18 DSGVO
You have the right to demand that we restrict processing if one of the legal requirements is met.

10.6 Data transferability Art. 20 DSGVO
You have the right to receive your personal data, which has been voluntarily provided to us, in a structured, common and machine-readable format. You also have the right to have this data communicated to another person in charge, without hindrance from us, to whom the personal data has been made available, provided that the processing is based on the consent pursuant to Art. 6 paragraph 1 letter a DSGVO or Art. 9 paragraph 2 letter a DSGVO or on a contract pursuant to Art. 6 paragraph 1 letter b DSGVO, and provided that the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority delegated to us.

Furthermore, when exercising your right to data transferability in accordance with Art. 20 Paragraph 1 DS-GVO, you have the right to request that personal data be transferred directly from one responsible party to another, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of other persons.

10.7 Objection Art. 21 DSGVO
You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data pursuant to Article 6(1)(e) (data processing in the public interest) or (f) (data processing based on a balancing of interests) of the DPA.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 DSGVO. If you lodge an objection, we will no longer process your personal data unless we can prove that there are compelling legitimate reasons for processing which outweigh your interests, rights and freedoms or which serve to assert, exercise or defend legal claims. In individual cases we process personal data for the purpose of direct advertising. You may at any time object to the processing of personal data for the purpose of such advertising. This also applies to profiling, insofar as it is connected with such direct advertising. If you object to our processing for the purposes of direct marketing, we will no longer process your personal data for these purposes.

In addition, you have the right to object, for reasons arising from your particular situation, to the processing of personal data concerning you which is carried out by us for the purposes of scientific or historical research or for statistical purposes in accordance with Art. 89, para. 1 of the DSGVO, unless such processing is necessary for the performance of a task carried out in the public interest.

In connection with the use of information society services, they are free to exercise their right of objection by means of automated procedures involving technical specifications, notwithstanding Directive 2002/58/EC.

10.8 Revocation of a data protection consent
You have the right to revoke your consent to the processing of personal data at any time with effect for the future.

10.9 Complaint to a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

We process and store your personal data only for the period of time required to achieve the purpose of storage or if this is provided for by legal regulations to which our company is subject.

If the purpose of storage ceases to apply or if a prescribed storage period expires, the personal data will be blocked or deleted routinely and in accordance with the statutory provisions.

The criterion for the duration of storage of personal data is the respective legal retention period. After expiry of this period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment of the contract or the initiation of a contract.

This privacy policy is currently valid and has the status of December 2020.

It may become necessary to amend this data protection declaration as a result of the further development of our websites and offers or due to changes in legal or official requirements. You can access and print out the current data protection declaration at any time on the website at “